Senior QA Engineer (AI Focus) - EU - Remote - Full Time

Remote - Europe - Permanent - Full TIme

At Zanda, we build practice management software used by thousands of health practitioners worldwide. Our goal is to make running a health practice simple, intuitive, and enjoyable.

You'll be the first QA hire on one of our engineering teams - shaping team quality practices from the ground up. The 6-person team builds both traditional product features and a growing set of AI-powered capabilities, so you'll need to be comfortable in systems where outputs aren't always deterministic. This goes beyond standard testing. You'll collaborate with engineers, product managers, and the broader QA guild to define how quality is measured and improved across the stack.

If you’re excited about combining strong QA fundamentals with emerging AI evaluation practices, this is a high-impact role with real ownership and impact potential.

What You’ll Be Doing

• Take ownership of team’s quality posture

• Design test strategies and build both manual and automated tests, including end-to-end coverage

• Review requirements and technical designs, providing early and meaningful feedback

• Identify, document, and track bugs through to resolution

• Track and report on QA metrics (e.g. defect rates, regressions, quality trends)

• Contribute to evaluation frameworks for AI features, including identifying hallucinations, inconsistencies, and edge cases

• Evaluate and introduce new QA tools, practices, and AI testing approaches.

What You’ll Bring to the Team

• 5+ years of experience in software testing and quality assurance

• Strong foundation in functional, regression, integration, and exploratory testing

• Experience writing clear, structured test plans and test cases

• Experience with TypeScript and Playwright (or similar web automation stack)

• Experience working in Agile/Scrum environments

• Strong problem-solving skills and attention to detail

• Excellent communication skills and ability to collaborate cross-functionally

• Ability to own and drive QA processes independently

Bonus Points If You Have

• Experience testing AI/LLM-based systems (e.g. evaluating outputs, detecting hallucinations or bias)

• Familiarity with AI evaluation frameworks or prompt testing approaches

• Experience with CI/CD pipelines, Git, and modern development workflows

• Exposure to performance or security testing

• Experience with C#, AWS, Github Actions

• Background in SaaS, startups, or product-led environments

Who You Are

• Ownership-driven: You don’t wait for direction - you identify & build what’s needed

• Curious and analytical: You dig into problems and challenge assumptions

• Detail-oriented: You catch what others miss

• A strong communicator: You can influence engineers, product, and stakeholders

• Adaptable: You thrive in fast-moving, evolving environments

• Innovative: You’re excited by new approaches, especially in AI and automation

Why This Role Matters

You'll shape how quality works across both traditional software and AI-powered features - in a team that's ready for it but hasn't had dedicated QA until now.

Success in this role means:

• QA is fully integrated into the team’s workflow

• Measurable reduction in production issues (especially AI-related)

• Developers move faster with greater confidence in quality

• Scalable QA and AI evaluation frameworks are in place

• Best practices are shared across the QA guild and wider department

  
  

Why You’ll Love Working With Us

Established & Growing We’re a well-established, profitable, Saas company with a global customer base. Work from Anywhere We’ve been a fully distributed team from the start - no offices, no commute, just great people from all over the world doing meaningful work together.
Flexibility & Autonomy We care about outcomes, not clock-watching. Outside of agreed core hours that align to your role, your time is yours - whether that’s doing the school run or squeezing in a midday gym class. Some roles are more flexible than others, but we do our best to accommodate what we can!
Generous Paid Time Off Balance matters. We offer paid time off and expect you to take it - because rest fuels great work.
High Trust, Results Driven We strip away red tape so you can focus on impact. No pointless meetings or rigid hierarchies -  just space to move fast, solve problems, and make a difference.
Growth & Innovation You’ll be encouraged to experiment, stretch your skills, and bring YOUR bold ideas to the table. Everyone at Zanda contributes to shaping what’s next.
Inspiring Teammates You’ll work alongside passionate, curious people who support and cheer each other on - even across time zones. Collaboration is how we win.
Meaningful Impact Everything we build helps health professionals spend less time on admin and more time helping patients. Your work will directly improve lives.
Competitive Pay We hire the best people - wherever they are - and we make sure they feel valued and well-rewarded for the work they do.

About Zanda

Zanda is a well-established, fast-growing, globally loved practice management platform that helps health professionals run smooth, efficient practices - and spend more time caring for their patients. We’re used by thousands of clinics across Australia, New Zealand, the UK, the US, and Canada, and we’re just getting started.

Our mission is simple: make health practice management easy and enjoyable.
To do that, we need brilliant, passionate people who are excited by innovation, love solving complex problems, and thrive in fast-moving environments.

At Zanda, you’ll join a globally distributed team that’s small enough to move fast and think big - and driven enough to deliver work that makes a real impact. We live our values every day:

• Growth: We stretch ourselves, learn constantly, and support each other’s development.

• Reliability: We follow through on our commitments and show up for our team and customers.

• Impact: Everything we build helps health professionals spend less time on admin and more time helping patients.

• Teamwork: We win together -  celebrating wins, sharing ideas, and having each other’s backs.

This is an exciting time to join Zanda. We’re self-funded, scaling quickly, and building something that truly changes lives.
If you’re excited by the idea of building, experimenting, and redefining quality in an AI-driven product, while working in a high-trust, globally distributed team - we’d love to meet you.

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