Accounts & Operations Coordinator - AU - Remote I Full-time

We’re looking for an Accounts & Operations Coordinator in Australia, to become the operational backbone of Zanda.
This is a highly impactful role at the centre of the business, supporting everything from payroll and accounts, to team member lifecycle processes, systems, and day-to-day operations across a globally distributed team.

You’ll be someone who thrives on organisation, takes pride in accuracy, and enjoys bringing structure and efficiency to how things run. You won’t just maintain processes, you’ll improve them.
If you’re someone who loves being a trusted go-to across teams and owning critical operational responsibilities end-to-end, this role is for you! 

What You’ll Be Doing

Accounts & Payroll

• Manage accounts payable, partnering with teams across the business

• Own invoice and expense coding to maintain clear visibility of business spend

• Support bookkeeping activities including payroll and receipt entry in Xero

• Complete bank reconciliations and assist with monthly reporting

• Prepare and process fortnightly payroll and contractor payments accurately and on time

• Identify and implement improvements to increase efficiency and accuracy

• Manage vendor relationships, renewals, and cost optimisation

Operations & People Support

• Support team member lifecycle administration (onboarding, offboarding, documentation)

• Maintain HR systems (HRIS), ensuring strong data integrity and usability

• Coordinate company-wide initiatives (events, town halls, wellbeing sessions, social activities)

• Manage distribution of team member and customer incentives (e.g. vouchers, merchandise)

• Support internal communications through proofreading and clarity improvements

• Administer and troubleshoot core tools (Google Workspace, Slack, HR Partner, etc.)

• Prepare reports across engagement, compensation, and people analytics

• Provide general operational and administrative support across the business

What You’ll Bring to the Team

• Experience in accounts and/or operations in a similar environment

• Hands-on experience managing payroll for a distributed or similar-sized organisation

• Understanding and experience with Australian financial frameworks (e.g. BAS, Fair Work, superannuation, NES, PAYG)

• Strong systems proficiency (Xero, Google Sheets, and ideally global payment platforms like OFX or Airwallex)

• Exceptional organisation and prioritisation skills across multiple workstreams

• Strong written communication skills, especially in async environments

• A proactive, self-starter mindset - you take ownership and follow things through

• Confidence working cross-functionally and following up to get things done

Bonus Points If You Have

• Experience working in a remote, global SaaS environment

• Exposure to HR systems and people operations processes

• Experience improving or building operational processes from scratch

• Comfort working with data, reporting, or building dashboards

Who You Are

• Detail-oriented and take pride in getting things right

• Process-driven, always looking for ways to improve how things work

• Highly reliable, people trust you to deliver accurately and on time

• Curious and proactive, you ask questions and seek better ways of doing things

• A strong communicator who can simplify and clarify information for others

• Comfortable balancing multiple priorities without losing momentum

• Someone who thrives in a fast-moving, evolving environment 

Why You’ll Love Working With Us

Established & Growing
We’re a well-established, profitable SaaS company with a global customer base.
Work from Anywhere
We’ve been a fully distributed team from the start - no offices, no commute, just great people from all over the world doing meaningful work together.
Flexibility & Autonomy
We care about outcomes, not clock-watching. Outside of agreed core hours that align to your role, your time is yours - whether that’s doing the school run or squeezing in a midday gym class. Some roles are more flexible than others, but we do our best to accommodate what we can!
Generous Paid Time Off
Balance matters. We offer paid time off and expect you to take it - because rest fuels great work.
High Trust, Results Driven
We strip away red tape so you can focus on impact. No pointless meetings or rigid hierarchies -  just space to move fast, solve problems, and make a difference.
Growth & Innovation
You’ll be encouraged to experiment, stretch your skills, and bring YOUR bold ideas to the table. Everyone at Zanda contributes to shaping what’s next.
Inspiring Teammates
You’ll work alongside passionate, curious people who support and cheer each other on - even across time zones. Collaboration is how we win.
Meaningful Impact
Everything we build helps health professionals spend less time on admin and more time helping patients. Your work will directly improve lives.
Competitive Pay
We hire the best people - wherever they are - and we make sure they feel valued and well-rewarded for the work they do.

About Zanda

Zanda is a well-established, fast-growing, globally loved practice management platform that helps health professionals run smooth, efficient practices - and spend more time caring for their patients. We’re used by thousands of clinics across Australia, New Zealand, the UK, the US, and Canada, and we’re just getting started.

Our mission is simple: make health practice management easy and enjoyable.
To do that, we need brilliant, passionate people who are excited by innovation, love solving complex problems, and thrive in fast-moving environments.

At Zanda, you’ll join a globally distributed team that’s small enough to move fast and think big - and driven enough to deliver work that makes a real impact. We live our values every day:

• Growth: We stretch ourselves, learn constantly, and support each other’s development.

• Reliability: We follow through on our commitments and show up for our team and customers.

• Impact: Everything we build helps health professionals spend less time on admin and more time helping patients.

• Teamwork: We win together -  celebrating wins, sharing ideas, and having each other’s backs.

If you’re excited by the idea of owning critical operational processes, improving how a company runs, and being a trusted go-to across teams -  we’d love to hear from you.